Advancing Digital Transformation Despite Pandemic Challenges

Canandaigua National Bank & Trust is a $3.2B community bank in upstate New York. Annette Joyce, EVP of Technology & Project Management joined us in November for Fortimize Focus: Platform and Technology Solutions Driving Digital Transformation, where she shared her team’s aggressive technology roadmap for 2020 and how they managed to keep key projects going […]

Customers Bank Finds a Shift in Perspective

Customer’s Bank is a super-community bank with $18.8 billion in assets, offering commercial, consumer, and digital banking services across the country. Their CIO, Alex Balagour, joined us on a recent Fortimize Focus panel discussion to share insights gathered during the last few months of working from home. Banks around the world had to rethink working […]

Customer 360 Marketing Audiences released for Marketing Cloud

Customer 360 Marketing Audiences (C360) is here. That sentence may not make a lot of sense if you haven’t been watching Salesforce Marketing Cloud release notes like a hawk. But the launch of C360 is a massive deal in the marketing automation world. What exactly is C360? C360 is a tool that allows a marketer […]

Thought Leadership Paper

Digital Transformation in the Financial Services Industry During COVID by Jim Collins