Langley Federal Credit Union Goes Live with the Fortimize Blend Salesforce Connector
A New Way to Capture Lost Opportunities Newport News, VA – Feb. 24, 2025 — Langley Federal Credit Union, a top 70 credit union in the U.S., has successfully deployed the Fortimize Blend Salesforce Connector, unlocking new ways to capture and convert stalled, abandoned, or declined applications into engaged leads within Salesforce. “Without the connector, […]
Agentforce in Action: How Banks and Credit Unions Use AI to Automate Support and Reduce Call Volume
How Banks and Credit Unions Are Using AI Customer support is pivotal in building trust and loyalty for banks and credit unions. However, support teams often find themselves overwhelmed with routine issues such as lost debit cards, forgotten passwords, and address updates. These three categories alone can comprise up to 40% of incoming calls, creating […]
Agentforce in Action: Lead-to-Lease Automation for Real Estate
Increase NOI with Salesforce Agentforce Agentforce, built on Salesforce, solves one of real estate’s biggest challenges: turning property inquiries into signed leases without burning out your leasing team. By combining AI, live property data, and tenant insights in one Salesforce-native experience, Agentforce helps operators increase Net Operating Income—while giving prospective tenants the answers and actions […]
Digital Account Opening (DAO): Build vs. Buy
Executive Summary To compete for wallet share, financial institutions (FIs) must offer exceptional online capabilities for their customers/members. A frictionless, easy-to-use DAO process is an essential part of the customer experience (CX), and critical to customer acquisition. For this reason, determining whether to build in-house—or instead, to purchase a pre-built platform from a vendor—is a […]
Elevating Safety with NSC and Data Cloud
The Fortimize team was phenomenal to work with. They launched the solution in just four weeks, demonstrating true expertise with this new product.
