Know your guests.
LOBBY MANAGEMENT
Every branch visit becomes a known interaction, captured where the rest of the relationship already lives.
What you get
Branch activity you can actually see.
Every visit recorded
Who came in, why, who helped them, and what happened next.
Editable configuration
Queues and rules are configured, branch by branch.
Day one reporting
Wait times, volume, and reason codes report in Salesforce.
Tell us what’s stuck, and we’ll tell you whether it fits in a quarter. If it doesn’t, we’ll say that too.