NO CONTRACTS. NO SURPRISES. No procurement cycle.
Some Salesforce fixes don't need an SOW. They need an expert on Tuesday.
Starter Pack
For teams that need help now
-
28 hours of support
-
Dedicated expert assistance
-
Usage across admins to devs
Growth Pack
For ongoing Salesforce work
-
60 hours of support
-
Priority case handling
-
Scale for larger initiatives
Enterprise Pack
Complex org. Multiple needs.
-
125 hours of support
-
Premium for complex needs
-
Ideal for multi-team usage
Here's what happens after you click buy.
Use your first call to outline priorities, and we’ll match you with the right expert for the job.
Purchase Online
Select your package to begin.
Quickly Onboard
Schedule a kickoff call.
Log Request
Submit your first task.
Track Hours
Transparency at every step.
No Lock-In
Add hours or cancel anytime.
Pick Your Package
You pick the package. We match you to a certified expert within 24 hours. Work starts immediately.
You’ll receive an invoice and kickoff details within 24 hours. No sales call required.
Not sure? Let’s talk
You'll receive an invoice and kickoff details in 24 hours. No sales call required.
What Gets Done When You Stop Waiting
Address Backlog
Keep your system running smoothly and your users supported.
- Troubleshoot issues
- Run health checks
- Clean up data
Automate Processes
Make Salesforce work harder for your business, not the other way around.
- Optimize page layouts
- Automate workflows
- Simplify daily tasks
Connect Teams
Extend Salesforce’s value across your organization.
- Integrate with third parties
- Provide user training
- Connect and align teams
Fortimize Delivers
2012
- Salesforce
- Partner
4.9/5
- AppExchange
- Rating
97.8%
- On-Time,
- On-Budget
3.5 y
- Avg. Client
- Engagement
Everything You Need to Know Before You Buy.
Who will I be working with?
You’ll be matched with a certified Salesforce admin, developer, or architect from our in-house Fortimize team — never outsourced or anonymous. Our experts specialize in financial services, real estate, and commercial Salesforce orgs, and most clients are paired with someone within 24–48 hours.
What happens after I fill out the form?
You’ll receive an invoice and a link to remit payment for your chosen package. Once payment is received, your support hours activate immediately, you’ll be matched with a certified Fortimize expert, and a short kickoff call will be scheduled to start your first tasks.
How do you track and use my purchased hours?
Every minute is logged in Salesforce and reviewed with you before work begins. You decide when and how hours are used — whether it’s resolving cases, optimizing automations, or building new reports. No surprises, no auto-renewals.
What happens if I don’t use all my hours right away?
Hours never expire during your active package window and can be used for any Salesforce support needs — admin, dev, or training. You can also upgrade or add hours anytime without losing what you’ve already purchased.
How soon can we start after purchase?
Most clients are matched to an expert within 24–48 hours. Your kickoff call outlines goals, priorities, and access — and work begins as soon as you’re ready.
Can I speak with someone before purchasing?
Absolutely. You can book a 20-minute intro call to confirm the right package for your needs — no pressure, no sales pitch.
Support packages are billed via invoice after submission. Full details are available in our Terms of Service.