Financial Services Cloud Launchpad

Setup FSC for a 360° Account View in Just 12 Weeks

Turn your Purchase Into Immediate Progress

Invest in a Solid Foundation That Lasts

Learn how Fortimize delivers real outcomes — not just hours.

Configure, Connect, and Deliver Value Fast

Everything you need to activate your Financial Services Cloud foundation.

Customer Data Model

Build a unified structure for account relationships.

Core System Connection

Map Salesforce with your core to keep records in sync.

Data Quality & Visibility

Standardize records for accurate account insights.

Team Collaboration

Share referrals, pipelines, and household views.

Fortimize Delivers

Trusted by institutions and real estate leaders, modernizing Salesforce securely.

2012

4.9/5

97.8%

3.5 y

Iterative Planning

FSC Launchpad can stand alone as a 12-week rollout or serve as the first step in our modular Navigator Series, designed for flexibility and continuous delivery.

The following roadmap is an example and can be reordered at any time.

Product
Time to Value
Typical Price Range
Top Outcomes
FSC Launchpad
Month 3
$229 – $298
Establish a 360° account view, unify data, and create a compliant foundation for deposits and lending.
Marketing Cloud
Month 5
~$150
Launch personalized onboarding and re-engagement campaigns to drive cross-sell and upsell opportunities.
Agentforce Agent
Month 6
~$39
Automate case summaries and internal knowledge access with AI-driven support for employees.
Service Cloud
Month 11
~$460
Unify case management to centralize service intake and resolution. Deliver faster outcomes through a single console built for AI-ready customer service.
Incentives & Lending
Month 14
~$229
Shorten loan cycles and simplify compliance with performance dashboards and KYC automation
Customer Care
Month 20
~$229
Expand Sales and Service Cloud to build proactive support with SLA tracking, an expanded knowledge base, and guided workflows.
Collections & Recovery
Month 23
~$229
Expand FSC to reduce delinquency and cost per case with data-driven, customer-friendly collections workflows.
Lay Banking Foundations
#1 FSC Launchpad
In just 12 weeks, teams gain complete customer and household data at their fingertips—enabling faster account opening and servicing with less swivel-chairing.
Lay Banking Foundations
Activate Flexible Terms
Turn on flexible, on-demand delivery with 3-, 6-, 9-, or 12-month terms. Adjust priorities or reorder modules at any time.
Activate Flexible Terms
Digitize Key Documents
#2 IDP Accelerator
ANY ORDER — In just 3–4 weeks, banks can automate address and loan document processing to reducing manual entry, accelerating approvals, and improving data accuracy.
Digitize Key Documents
Automate Case Summaries
#3 Employee Agent Accelerator
ANY ORDER — Deploy an internal AI agent that automates customer summaries and case creation while enforcing defined access controls, permissions, and data policies.
Automate Case Summaries
Connect Marketing Journeys
#4 Marketing Cloud Launchpad
ANY ORDER — Link to FSC to automate onboarding, cross-sell, and re-engagement journeys to drive stronger acquisition, retention, and product adoption.
Connect Marketing Journeys
Unify Case Management
#5 Service Cloud Launchpad
ANY ORDER — Handle everyday requests—from balance questions to dispute tracking—through a single, connected system that improves response times and resolution accuracy.
Unify Case Management
Create End-to-End LOS
#6 Incentives & Lending Accelerator
ANY ORDER — Centralize LOS and incentive management with end-to-end workflows for consumer, mortgage, and commercial lending.
Create End-to-End LOS
Enable Advanced Features
#7 Omnichannel Customer Care System
ANY ORDER — Turn on advanced service features that connect loyalty programs, feedback loops, and issue resolution—combining AI-powered alerts and document management.
Enable Advanced Features
Speed Up Resolutions
#8 Collections & Recovery
ANY ORDER — Then enable recovery workflows that automatically create delinquency cases, trigger timely outreach, and capture promise-to-pay commitments.
Speed Up Resolutions
Foundations
#1 FSC Launchpad
Build a 360° foundation in 12 weeks—unifying account data for faster, simpler service.
Foundations
Terms
Turn on flexible delivery with 3-, 6-, 9-, or 12-month terms. Adjust priorities at any time.
Terms
Documents
#2 IDP
ANY ORDER — Automate address and loan docs in 3–4 weeks to cut manual work and speed approvals.
Documents
Cases
#3 Employee AI
ANY ORDER — Deploy an Employee Agent to automate summaries and case creation with built-in access controls
Cases
Engagement
#4 Marketing
ANY ORDER — Connect with FSC to automate onboarding and cross-sell journeys to drive acquisition/retention.
Engagement
Support
#5 Service Cloud
ANY ORDER — Manage daily requests in one connected system—speeding responses and resolution.
Support
Sales
#6 LOS/Incentives
ANY ORDER — From intake to incentive, manage every loan and approval in one connected system.
Sales
Automation
#7 Omnichannel
ANY ORDER — Enable advanced service tools that unify loyalty, feedback, and issue resolution with AI.
Automation
Recovery
#8 Collections
ANY ORDER — Digitize delinquency cases, outreach, and promise-to-pay tracking with recovery workflows.
Recovery

See how transparent delivery really works.

See how our delivery model helps institutions scale Salesforce without change orders or surprises.

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* These offers are accelerator-based MVP solutions intended for organizations already running Salesforce products such as Financial Services Cloud, Sales Cloud, or Service Cloud, and are purchasing MuleSoft to connect platforms. Pricing reflects standardized, repeatable builds and other assumed parameters and is subject to a pre-sales discovery call to confirm scope and pricing; exclusions apply.

Thought Leadership Paper

Digital Transformation in the Financial Services Industry During COVID by Jim Collins