The Perfect, Empty Salesforce Building
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. Two banks bought the same software. The careful one never went live. Call him Tyler. He has sold Salesforce to banks for nine years, and in June […]
Procurement Is the Leading Cause of Failed Salesforce Implementations
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. The budget conversation and the delivery conversation are two different conversations, and the implementation industry has quietly agreed to only have the first one in front of […]
Speed to NOI Is an Architecture Problem & Most Retail Firms Are Still Losing on It
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. Your acquisitions are firing on all cylinders. Your leasing operations? They’re still running on the stack you had three deals ago. Here’s the architectural shift that actually […]
“There Is a Lack of Grit Around Here”: Why Community Banks Are Losing the AI Race
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. “There Is a Lack of Grit Around Here” That is Tom, the CIO at a credit union I work with, on a text he sent me on […]
Agentforce Compounds Salesforce Messes at Machine Speed
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. In October, Dana signed the contract. A 3-year Agentforce 1 FSC deal. Her CEO approved it on the promise of a 30% reduction in member servicing costs […]
The Banks Getting AI Right Fixed Something Else First
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. The banks that will win with AI have already fixed something most banks have not. It isn’t their data stack, their vendor, or their CEO’s ambition. It […]
External AI Agents in Finance? Not Ready for Prime Time. Here’s Why.
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. No, you’re not being overly cautious. Recent research confirms what everyone already feels: customer-facing agents are still scary and high-risk in regulated industries like banking, wealth, and […]
Starting with Why: Humanizing Community Banking Through Financial Services Cloud
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. This week our team had the opportunity to participate in an internal kick-off party for a new Salesforce Financial Services Cloud (FSC) implementation. Along with our Salesforce […]
