Procurement Is the Leading Cause of Failed Salesforce Implementations
Originally published on LinkedIn, John’s Corner is where Fortimize CEO John Hamon shares the perspectives, challenges, and hard truths he sees from the front lines. View original publication. The budget conversation and the delivery conversation are two different conversations, and the implementation industry has quietly agreed to only have the first one in front of […]
What Comes After Customer 360 in Wealth Management?
Your Customer 360 Is Built. Now Activate It. You mapped the households. You tracked the goals. You went through the implementation, the change management, the go-live. Your advisors can finally see a complete picture of every client relationship in Salesforce Sales Cloud or FSC. Great. Now what? The next question got complicated. Someone mentioned Data 360. […]
Salesforce Consumption: When More Data Erodes Confidence, Predictability Keeps Teams Moving
Salesforce’s broader shift to a usage-based model has many teams slowing down to re-learn labels, revisit product names, and rethink how Data 360 credits actually work. The anxiety is real. No one wants to burn through credits before creating value. While many are reassessing how to move forward, some adjust in motion—starting small with structured […]
How to Design Salesforce Momentum That Outlasts Any One Partner
Salesforce product adoption rarely sinks because the work is complex. It slows when continuity breaks across teams, phases, and time. This pattern appears across nearly all traditional engagements, from first-time product implementations to large-scale expansions. Despite T&M failing roughly 70% of the time, it remains the dominant project approach, and consistently produces the same outcomes: […]
Fortimize Expands North American Footprint with New Vancouver Hub
FOR IMMEDIATE RELEASE North Vancouver, British Columbia — September 2, 2025 — Fortimize, a Salesforce consulting and delivery partner focused on people-first solutions, has opened a new hub at West Quay Offices in North Vancouver, British Columbia. The space provides team members with a dedicated environment for collaboration, training, and in-person engagement—reinforcing Fortimize’s commitment to building […]
Product Thinking Builds Lasting Salesforce Success — and the Numbers Prove It
Most Salesforce failures aren’t about the platform — they stem from treating delivery like a one-time project. When go-live is seen as the finish line, ownership drifts, adoption stalls, and value erodes. Sustained success requires a product mindset that flexes with the business long after launch. Here’s how to succeed. Stop Thinking About the Finish-Line […]
Harvesting Growth: Why Fall 2025 Is the Time to Reassess Your Bank’s CRM Roadmap
The Banking Market Is Moving By the end of 2025, the banking CRM market is forecast to grow nearly 18% year-over-year to $18.14 billion. And while CRM has been on the radar for years, the momentum is shifting: more than one-third of banks plan to invest in CRM within the next 12 months. For many […]
Digital Transformation Starts with Data
Your customers are demanding more personalized experiences and immediate access to financial tools and services The noise around Digital Transformation for Banks and Credit Unions can be deafening. Mobile banking, online banking, chatbots, Artificial Intelligence (AI), machine learning, crypto, the list goes on and on….and on. If you feel like you’re drinking from the Fintech […]
