4 Ways IDP Delivers ROI in Banking — Including up to $1,500 Saved Per Loan

IDP Can Strengthen Banking Operations Banks and credit unions continue to wrestle with paper-heavy processes — statements, loan packets, ID forms, property details. Each manual step slows service, introduces risk, and frustrates customers. Intelligent Document Processing (IDP) flips the equation, automating routine work in minutes instead of hours. The payoff is real: shorter onboarding, reduced […]

With Less Re-Keying, CRE Teams Realize Growth and Returns Faster

Businessman who took out a loan for his commercial real estate business.

Stop Digging for Lease & Property Details When new leases are signed or properties are acquired, the value is in the details—rent schedules, renewal dates, tenant obligations, resident records. Too often, that data stays buried in LOIs and lease documents, slowing onboarding and delaying rent collection. Intelligent Document Processing (IDP) changes the game by automatically […]

10 Real-World Ways to Start Using AI in Real Estate—Without Overhauling Everything

Real estate property manager on site with roommates.

A Practical Path to Real Estate Transformation AI isn’t just for tech giants or futuristic proptech startups. For real estate firms, brokers, and operators—especially mid-market firms looking to scale or large companies aiming to invest wisely—AI represents a practical and immediate opportunity to reduce operating costs, improve tenant experiences, and modernize internal operations, without needing […]

Track Investment Intent in Salesforce and Turn Interest into Advisor Action

Investment advisors in wealth managers in a meeting.

New Component Tracks Product Interest Understanding what clients care about isn’t optional—it’s essential. As clients’ financial needs evolve, staying in sync with their shifting interests helps advisors deliver relevant advice, build long-term trust, and drive growth. But tracking this kind of data can be messy. Preferences, investment vehicles, and client goals often get buried in […]

The Real Reason Multifamily Operators Are Rethinking Leasing Point Solutions

We see it all the time: multifamily teams doing their best to grow in a fast-moving market—only to get tripped up by their own tools. What worked when the portfolio was smaller now feels disjointed and sluggish. Leasing point solutions—like Funnel and Knock—were game-changers for tour scheduling, lead management, and renter communications. But as teams […]

Agentforce in Action: How Wealth and Asset Teams Use AI to Support Client Independence

Customer casually logging into their wealth and asset management portal at home.

How Advisors Are Using AI In the world of wealth and asset management, client service isn’t just about resolution—it’s about relationship. When clients reach out, it’s often tied to sensitive financial information, portfolio access, or long-term planning. That means every interaction is an opportunity to build—or lose—trust. Agentforce, powered by Salesforce Financial Services Cloud, enables […]

AI Can’t Fix Bad Data: Why Cleaning Core Banking Integrations is Step One

Banks Still Have a Customer Service Problem Most banks and credit unions are still figuring out the best way to build and support customer relationships in a digital world. ‘Technology will fix it!’ they cheer—forgetting that tech is only as good as the sales, operations, and customer service data it’s built on. Messy data has […]

Thought Leadership Paper

Digital Transformation in the Financial Services Industry During COVID by Jim Collins